Hayio Academy Terms

• Admission follows application review and, where necessary, a discovery call.
• The learner’s final track, package, fees, schedule and start date are stated in a written enrolment offer.
• Enrolment is confirmed after the learner accepts the offer and pays the required initial amount.

• The standard payment structure is 60% to begin and 40% balance.
• The exact balance deadline is stated in the learner’s enrolment offer.
• Failure to pay an overdue balance may result in temporary suspension of programme access after reasonable notice.

• Only items shown in the selected package and enrolment offer are included.
• External certification examinations, cloud consumption, third-party laboratories, subscriptions and licences are excluded unless expressly stated.

• The regular session frequency and format are stated in the enrolment offer.
• Learners must provide at least 24 hours’ notice to reschedule a one-on-one session.
• Repeated absence may affect completion and eligibility for a certificate of completion.
• Sessions cancelled by a mentor or by Hayio are rescheduled without additional charge.

Learners are responsible for:

• Reliable internet access
• A suitable computer
• Completing assigned work
• Meeting agreed deadlines
• Maintaining respectful behaviour
• Using platforms, laboratories and credentials responsibly

For cybersecurity programmes:

• All testing must remain within expressly authorised environments.
• Learners must not attack, scan, access or interfere with systems without permission.
• Credential misuse, malware deployment, unlawful access and unauthorised security testing are prohibited.
• Serious violations may lead to suspension or termination and may be reported where legally required.

• Hayio retains ownership of its curriculum, templates, slides, videos and proprietary learning resources.
• Programme resources are for the registered learner’s personal use and must not be resold, republished or distributed.
• Learners retain ownership of original portfolio work they create, subject to third-party licences and lawful-use requirements.

Hayio Academy provides structured learning, mentorship, practical experience and career-preparation support. Completion does not guarantee certification, employment, internships, income, promotion or any particular career outcome. Results depend on the learner’s participation, performance, market conditions and third-party decisions.

• Learners who meet the completion requirements may receive a Hayio certificate of completion. It confirms that the learner completed a Hayio Academy programme.
• A Hayio certificate of completion is not an independently accredited qualification and is not issued by an external certification or regulatory body.
• Preparation for an external certification (for example, a vendor or industry examination) does not mean Hayio awards or guarantees that certification.

• Hayio may make reasonable curriculum, schedule or mentor changes where necessary to improve or continue delivery.
• Material changes will be communicated promptly.
• Where a material change prevents the learner from continuing, Hayio will offer an appropriate resolution consistent with the Refund Policy.

Hayio may suspend or terminate enrolment for:

• Serious misconduct
• Harassment
• Illegal activity
• Unauthorised cybersecurity activity
• Material breach of programme rules
• Persistent non-payment after notice

Suspension or termination does not remove the learner’s statutory rights or excuse Hayio from responsibility for undelivered or defective service.

Complaints should be sent to info@hayio.net. Hayio will acknowledge the complaint and provide a written response or next step within a reasonable period.

Hayio requires written consent from a parent or legal guardian before accepting a learner under 18.

These terms are governed by the laws of the Federal Republic of Nigeria.